The company's process of order management works as: Sales man travel from one customer to order in his prescribed area and collects orders only after checking his inventories and if available confirms and order to customer and send the same message across sales dept for necessary steps to be taken furthur... Until now all such correspondences were made through tele call and company has now decide to IT platform into the services and so the project process requirements have been bulletined below for necessary understanding..
The Project flow should ensure and consider the following process in sequence.
- Every sales man has and Internet/extra net available Cellphone/PDA though which he should be able to access the Order Management System (OMS) in real time to check for inventory.
- Every Customer covered by Sales man should have been registered in database of OMS so that when his id is entered in placed order all relevant details must be available at the same time.
- Every sales man should be registered on OMS so that only his code/Id is needed or extracted automatically when an order is being placed and hence all relevant details about him are available at the moment.
- Each Product must have all relevant details about it updated in real time in database along with the inventory levels.
- If sales man finds sufficient amount of inventory for the requested product then he can confirm the order by enter his code, customer id and order details (amount of different items ordered).
- Once an Order has been confirmed the ordered amount should be subtracted from the available stock in inventory.
- Sales mangers/Personnel's should be able to see all details pertaining to all orders, also orders should be seen by them based on category as served orders, pending orders, delayed orders, special orders etc.
- Sales team/Personnel(Admins) should be able to modify all relevant details pertaining to Customers, Sales man, Orders, Products etc.

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